MyMidwest Support

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Using our Mobile App

Read below to learn more about our Mobile App for smart phones and smart devices. Still have questions? Use the "Contact Us" link above to get in touch with us.

View your bill, view your payment history, pay your bill and more with our Mobile App.

Read Below to Learn More

View Account Information

View account details, including due date and balance, by clicking the arrow next to the service address. Click the right arrow to view service details for that account.

View Your Bill History

Get a concise summary of each of your bills and link to PDFs of your available bills. If the PDF of your bill is not available, you'll see a nice message letting you know to check back later.

Make a Payment

Once you've logged in and selected an account, select the Payment icon to initiate a payment for the account.

View Payment History

The Payment History icon connects you to a list of your past payments by month, including the date and amount of each payment.

Find Our Offices

From the login screen, you have the ability to view our office and payment locations along with phone numbers, addresses, and hours of operation.

Frequently Asked Questions

The Mobile App gives you the ability to :

view your accounts
view your bills
make secure payments directly from your mobile device
view your payment history, including viewing a pdf of your bill
update your billing address or contact information
select your preference for paper or electronic delivery of your bill and/or delinquent notices
enroll your account in budget or levelized billing
set up your account for bank or credit card drafts
sign up to receive alerts and reminders
map the utility location(s)
contact us via email or phone

Our App will display PDF versions of your available bills using the PDF reader you have on your smart device. We support and recommend the Adobe PDF reader for the best results on Android devices. On Android devices, if you do not have the Adobe PDF reader already installed, our App may prompt you to install it from the Google Play Store to ensure you are able to display and view your PDF bills correctly.